Collection & Use of Personal Information

citylink.click (together with its affiliates) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information about our customers and website visitors. By using our websites or services, you consent to the practices described herein.

We generally collect personal information necessary to respond to your inquiries, process payments, deliver products and services, and comply with legal obligations. Such information may include: name, postal address, email address, phone number, payment details, delivery preferences, and other non-sensitive identifiers. From time to time, we may contact you (subject to your preferences) with special offers, research surveys, or updates about CityLink products. Where appropriate, we will request your explicit consent before sending marketing communications.

If you browse our websites, we may collect technical data such as IP address, browser type, and browsing patterns to improve functionality and security.

Website Usage & Cookies

When using our websites, we may use your personal information to help you log into your account, access restricted areas, and personalize your experience. Your IP address may help diagnose server problems or administer our sites. We analyze user traffic via cookies to measure site usage and enhance content. Cookies also enable the sign-in process after registration and provide tailored information on return visits.

A cookie is a small text file stored on your device by your browser. Session cookies disappear after closing the browser; persistent cookies remain for a defined period. Information from cookies may be collected in aggregate or linked to an anonymous profile. Third-party advertisements on our sites may also use cookies according to their own privacy policies. We have no access to their cookies, though we may use aggregated statistical data to improve ad targeting.

By using our websites, you consent to our use of cookies as described. You may control or block cookies via browser settings (usually in "options" or "preferences"). However, some parts of our sites may not function properly without cookies. For more details visit www.allaboutcookies.org or www.youronlinechoices.com to opt out of targeted advertising.

How we use Cookies – Detailed

Essential cookies: Required for security, shopping cart functionality, and customer portal authentication. Performance cookies: third-party analytics cookies (e.g., Google Analytics) to understand aggregate usage and improve user experience. Functional cookies: remember language preferences, recognize returning users, and pre-fill forms. Registration cookies: associate your account with login credentials (persistent only if you choose "remember me").

Third-party ad servers may serve cookies to display relevant business-to-business advertisements based on anonymous demographic data (e.g., company size or role). We do not control those cookies. You may revoke consent at any time using browser controls or opt-out tools like youronlinechoices.com.

Third-Party Disclosure & Data Transfer

We disclose personal information only to third parties for processing purposes related to payment processing, product delivery, website administration, or when required by law. All third-party data processors contractually agree to use adequate technical and organizational safeguards and only process data for specified services. In cases where you have agreed, we may lease or rent your personal information to selected partners for postal or telephone marketing. However, email and mobile marketing will only occur with your explicit consent (opt-in).

We may transfer personal data to countries with different data protection laws, but we will always maintain appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your information remains protected.

Email & Mobile Capture

By providing your email address or mobile number, you consent to receive marketing communications from citylink.click regarding product updates, services, and relevant news. Your email will not be sold or transferred to unrelated third parties. SMS/voice marketing calls will only be made with your explicit consent. You may opt out at any time by clicking "unsubscribe" in emails or replying STOP to SMS messages.

Security of Personal Information

We implement administrative, technical, and physical measures to protect your data against loss, theft, unauthorized access, or modification. Certain website areas are password-protected; please keep your credentials confidential. Payments are processed via secure, PCI-compliant environments provided by trusted third-party gateways. We regularly review data accuracy and securely destroy information that is no longer required for business or legal purposes.

Automated Decisions & Access Rights

We do not ordinarily use automated decision-making that significantly affects you. If we are required to do so by law, you will be notified and allowed to object. You have the right to request access, correction, or deletion of your personal data that we hold. To exercise these rights, contact us at info@citylink.click. We will respond within applicable legal timelines.

You may also update your personal information by contacting our support team. We will retain your data only as long as necessary for the purposes outlined or to satisfy legal obligations.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. Please check back regularly. For inquiries regarding this privacy policy or data handling, email info@citylink.click and mention the specific website or service.

Your continued use of our websites and services constitutes acceptance of this Privacy Policy and any updates.